TERMS & ENGAGEMENT • ALLSYDEVS
Terms of Service
These terms govern the technical and professional services provided by AllSyDevs, establishing clear boundaries, intellectual property protections, and service level commitments.
1. Service Scope & Deliverables
AllSyDevs delivers web development, IT networking, software engineering, and cloud hosting services pursuant to agreed project specifications or statements of work (SOW). All deliverables are subject to formal client verification and milestone sign-off prior to production deployment.
2. Intellectual Property & Ownership
Upon full settlement of contracted fees, all bespoke code, custom designs, and assets created specifically for the client become the exclusive intellectual property of the client. AllSyDevs retains ownership of pre-existing internal frameworks, open-source tools, and general architectural patterns.
3. Hosting Service Level Agreement (SLA)
For clients utilizing our managed VPS and dedicated enterprise hosting infrastructure, we maintain an architecture target of 99.99% uptime. Scheduled maintenance windows are communicated at least 48 hours in advance, and automated snapshot backups are maintained according to the active tier.
4. Confidentiality & Governing Law
Both parties agree to treat all business data, technical architecture specifications, credentials, and customer records with strict confidentiality. These terms and any service agreements shall be governed by and construed in accordance with the laws applicable in Damascus, Syria.